1 FREE 45kg bottle of gas†
†Offer available to new residential customers until 31 January 2018. First order must be for a minimum of 2 bottles. Offer terms apply. *Prices include GST.
Please provide us with your full legal name as per your driver's licence or passport. We may contact you using the details you have entered to see how we can help you with your sign up if you don't complete the sign-up process.
Please provide us with your Genesis 10 digit customer number. It can be found in the top right hand corner of your Genesis Bill.
New customer accounts will be current with Genesis within a few weeks.
For credit check purposes, please provide us with your NZ driver licence number and card version number, if possible.
What date are you moving in to your new property?
Please advise us of anything that could prevent access to your electricity or gas meter by a meter reader.
To ensure the on-going safety of our meter readers, please also ensure that you notify us of any hazards or dogs on your property.
Please tell us if someone at this property depends on mains electricity for critical electrical medical support, such that loss of electricity may result in loss of life or serious harm.
Please note that we will require a completed ‘Notice of Potential Medically Dependent Consumer status’ form to have it noted on your account.
Please tell us if the disconnection of main electricity presents a clear risk to your (or that of someone in your household) health or wellbeing for the reasons of age, health, disability or severe financial insecurity.
For gas bottle sizes other than 45KG, please call us on 0800 300 400.
We'll need your test location certificate for 3 or more gas bottles. Please email a copy of this certificate to firstname.lastname@example.org.
Please describe the Supplier sticker on the gas bottle.
We recommend you have at least two 45KG gas bottles to reduce the risk of running out. Simply let us know how many you would like. If you already have 45KG gas bottles or are wanting to source them from somewhere else, please select none.
This includes locked gates that need a key or security code and dogs—even if they are tied up.
If possible, tell us how you'd like to pay your account and we'll send you everything you need to set up your selected payment method.
Pay Via Internet Banking
Bank Name: Genesis Energy Ltd
Bank Number: 03-0502-0244320-00
Reference: Use your customer number as reference
Please enter your bank account details.
By providing your bank details you authorise your bank to direct debit your account for the full amount due on your Genesis Energy bills until further notice and acknowledge and accept that your bank accepts this authority upon the conditions to accept direct debits. Direct debit terms and conditions apply.
Add your Fly Buys number to start earning points on your energy.
By signing up online you agree to receive your bill and any business communications to the email address provided.